Which statement best describes when price information should be provided over the phone?

• A. Providers are never required to disclose price information over the phone
• B. They must disclose price information only for hours of operation
• C. They must disclose price information only for credit policies
• D. They must disclose offerings or prices when asked

Answer: (D)

Price transparency and consumer protection are the focus. If someone phones asking about what you offer or what things cost, you must provide that price information or outline the offerings with their prices. This obligation is about being forthcoming with price details when asked, so customers can compare and make informed choices. It isn’t limited to hours of operation or credit policies, and it isn’t correct to say price information never has to be disclosed.