According to the FTC Funeral Rule, when is price information over the telephone required to be provided by a funeral provider?

• A. When asked about the providers hours
• B. When asked about the provider's availability
• C. When asked about the provider's credit policy
• D. When asked about the provider's offerings or prices

Answer: (D)

Under the FTC Funeral Rule, you must provide price information when a consumer asks about what the provider offers or how much things cost. If someone calls and asks about the available services or the price of specific goods or services, the funeral provider should give that price information over the phone. This ensures transparency and lets the caller compare options without needing an in-person visit. The rule’s trigger for price disclosure is the question about offerings or prices, not just inquiries about hours, availability, or credit policy.